Mercure Tunbridge Wells Hotel Exterior photoMercure Tunbridge Wells Hotel Exterior photoMercure Tunbridge Wells Hotel Exterior photo
Book with us
—up to 10% cheaper
than on Booking.com
Check rooms and rates
From108US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL
-
Near Dunorlan Park Fountain
Very good
7.7
7.7
/10
2.0
3.7
/5

Located 4.5 km from Southborough Common, the 4-star Mercure Tunbridge Wells Hotel offers 24-hour front desk assistance and wake-up calls. Comprising 82 rooms with views of the mountain, the hotel offers a restaurant.

Location

Places of worship to visit about 10 minutes' drive from this Royal Tunbridge Wells hotel include the historic All Saints Church.

Also, the Mercure Tunbridge Wells is 2.3 km from the historic parkland "Dunloran Park Fountain".

The property is merely 10 minutes' walk from Woodsgate Corner bus stop and around 10 minutes by car from Tunbridge Wells train station in Royal Tunbridge Wells. This hotel offers access to London Gatwick airport located 65 km away.

Rooms

The rooms at the accommodation include ironing equipment. Some of them comprise a kitchen and a kitchenette, furnished with a study desk. In-room entertainment includes a flat-screen TV with satellite channels, the rooms also have coffee and tea making equipment for self-catering. A kitchen with a fridge, a stovetop, and kitchenware are available in an apartment.

Eat & Drink

While staying at Mercure Tunbridge Wells Hotel, guests can choose from dining options nearby, such as The Kitchen, located 300 metres away, or Notcutts Restaurant - Tunbridge Wells at a 5-minute walking distance.

“Mercure Tunbridge Wells Hotel has a vintage charm that extends to its award-winning wedding venue, recognized for excellence in Kent; the family-friendly accommodations and outdoor dining also stand out. While some aspects require updates, the health club and unique themed events definitely caught my attention. Ultimately, this hotel's appeal lies in its blend of tradition and tailored experiences.”
Hotel logo
James DavidEditor-in-Chief at Dogfriendly-hotels
View all

Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Classic Double Room
2 persons
21 m² 
1 Double bed
Shower
Heating
Classic Family Room
2 persons
26 m² 
1 Single Bed or 1 Double Bed
Shower
Heating
Classic Twin Room
2 persons
21 m² 
2 Single beds
Heating
Bathtub
Privilege Double Room
2 persons
24 m² 
1 Double bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Rates & availability calendar

See current prices and availability for your chosen dates!

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Mercure Tunbridge Wells Hotel, dining delights await within the charming confines of The Mallows Restaurant and the inviting atmosphere of The Bar. Experience a menu that caters to diverse dietary preferences, complemented by warm, family-friendly service and a picturesque setting.
Mercure Tunbridge Wells Hotel Restaurant photo
Mercure Tunbridge Wells Hotel Restaurant photo

The Mallows Restaurant

European
Ambiance
A welcoming and family-friendly dining space that provides a relaxed atmosphere for both intimate dinners and lively gatherings.
Key Offerings
Offering a range of meal types including vegetarian, vegan, and gluten-free options. Additionally, the restaurant features evening dining with a tempting menu that highlights classic European flavors.
Reservation
Recommended
Dinner is served from 18:30 to 21:00 on weekdays, extending to 21:30 on Friday and Saturday, with slightly earlier Sunday hours until 20:30.

The Bar

Casual Dining
Ambiance
A stylish and intimate space, perfect for relaxing with a drink or light snack after a day of exploration.
Key Offerings
Sip on superb cocktails while enjoying a selection from the Lounge Menu, which includes deli and classic sandwiches, authentic pizzas, and delightful desserts.
Reservation
Not needed
Open throughout the day; specific hours may vary.

Hotel location

8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL
Map view
8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL
Nearby
The Opera House
530 m
Restaurants
Costa Coffee
120 m
The Tunbridge Wells Hospital Tonbridge Road The Tunbridge Wells Hospital
The Kitchen
270 m
Tonbridge Road
Happy Days
880 m
2 High Street
Explore Royal Tunbridge Wells
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Upper Church of St Peter
Upper Church of St Peter
10 minutes' walk
A beautiful church known for its stunning architecture and serene atmosphere, perfect for a quiet visit.
The Opera House
7 minutes' walk
An iconic venue offering a variety of performances including concerts and musicals, making it a key cultural spot.
Dunloran Park Fountain
Dunloran Park Fountain
25 minutes' walk
A lovely park featuring a picturesque fountain, ideal for family picnics and leisurely strolls.
War Memorial
10 minutes' walk
A solemn tribute to those who served, surrounded by beautifully kept gardens, suitable for reflection.
Hiking at Tudeley Woods
15-minute drive
Varied trails through stunning woodland, great for hiking enthusiasts and nature lovers alike.
Bowling at BowlPlex Tunbridge Wells
20 minutes' walk
A fun bowling venue with a lively atmosphere, perfect for groups and families seeking entertainment.
Relaxation at local spas
10 minutes' drive
Spa facilities offering rejuvenating treatments, ideal for relaxation after a busy day.
Costa Coffee
Costa Coffee
2 minutes' walk
A cozy café offering a variety of coffee options and light snacks, perfect for a quick refuel.
The Kitchen
The Kitchen
4 minutes' walk
A casual eatery serving hearty meals with a focus on locally-sourced ingredients and a welcoming vibe.
Happy Days
Happy Days
11 minutes' walk
A family-friendly diner that delights with a range of dishes from burgers to vegetarian options.
The Opera House
7 minutes' walk
A vibrant venue hosting live performances, with a schedule of events for all ages, enhancing the local culture.
Odeon Cinema
15 minutes' walk
The local cinema featuring the latest films in a comfortable setting, great for a movie night out.
Local transport and travel tips
City Centre
Royal Tunbridge Wells6 min  ·  3.6 km
Airports
London Gatwick (LGW)92 min  ·  61.3 km
London City (LCY)104 min  ·  69.3 km
Train
High Brooms Railway Station30 min  ·  2.5 km
Tunbridge Wells Railway Station6 min  ·  3.8 km
Bus
Bus stop4 min  ·  300 m
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 10 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP17.50 per person per day. 
Pets
Pets are allowed on request.
Languages
Hindi, Panjabi / Punjabi, Urdu
Year renovated:
2006
Number of rooms:
82
Former name
Ramada

Reviews and Ratings

Feedback about Mercure Tunbridge Wells Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Mercure Tunbridge Wells' spacious and clean rooms, and many find the hotel conveniently located, especially for visits to Pembury Hospital. The breakfast buffet is frequently described as excellent, and the restaurant is appreciated for its ambient lighting and high-quality meals. Some guests have, however, experienced issues with room maintenance. many guests find the hotel offers an authentic English experience and a peaceful environment.
Show moreShow less
Review score
Based on 1808 verified reviews
8.1/10
Great
79%
Recommend
Paid Wi-Fi
8.9/10
Staff
8.7/10
Facilities
7.6/10
Free Wi-Fi
7.8/10
Pros
Warm atmosphere
Friendly staff
Spotlessly clean room
Great breakfast selection
Peaceful outside
Cons
Chipped furniture
Stained bath
Dusty wardrobe
Parking charge
Guest reviews
based on 1808 reviews
8.1/10
based on 1986 reviews
7.7/10
Taylor from United States
Family with children
Classic Double Room
3 nights in November 2025
|
Reviewed:January 05, 2026
6/10
huge choicemissing bathloud floorboards
The breakfast was good, with a huge choice of continental items. A selection of cheeses and meats was also available.
The room I had only included a shower. The advertised room specified a bath, however. Certain areas needed some updating, especially the bathroom finish and tiles. I found the floorboards in the room upstairs to be very loud.
0 Helpful
Georgia from United States
Single
Superior Double Room
3 nights in November 2025
|
Reviewed:December 26, 2025
9.6/10

Really good Stay!

helpful staffwonderful breakfastlovely note
I found the staff helpful and courteous! Breakfast offered a wonderful variety and the coffee was awesome. The hardworking team even left a lovely note for me! They were always ready to assist.
I noticed some dust on the lamps in my room, but it was easily overlooked.
Facilities
9/10
The hotel was cute. Access was easy, and parking was plentiful. Tea, coffee, and water were also available by the front entrance.
Rooms
10/10
My room was very nice and neat. It was equipped with comfortable beds and pillows plus a large tv! I appreciated the extra heaters and fan.
Service
10/10
Steve at reception gave me a warm welcome. He explained where everything was located. The restaurant staff were also friendly.
Dining
9/10
Breakfast offered so much choice! Hours were flexible. I returned from a run one morning and still enjoyed it. I found the village nearby pretty, offering good pub food.
Location
10/10
The location was great for my early appointment at the hospital. I left my car at the hotel and walked there. The stress-free visit was definitely appreciated.
0 Helpful
|
Show more
Matthew from United Kingdom
Family with children
Classic Double Room
2 nights in October 2025
|
Reviewed:December 09, 2025
6/10

Underwhelming stay. Some issues noted

clean roombroken thermostatcold water
The room was clean and tidy. I appreciated that.
I found the shower thermostat broken. I could only choose between freezing cold or scalding hot water. I needed to wash my daughter, but it was not possible to use the bath. I spoke to reception and was told maintenance would look into it that day, but it was not fixed.
0 Helpful
Layla from United Kingdom
Couple
Classic Double Room
3 nights in November 2025
|
Reviewed:December 02, 2025
9.0/10

lovely staff and nice room

friendly stafffree drinkcentral locationefficient lady
the staff were very friendly. they printed tickets for me. i was given a free drink for cancelling cleaning one day. the hotel location is central for exploring kent. the lady at breakfast was quick and efficient.
the hotel ran out of some beer on draught. this meant i had to buy small bottles. the bottles were expensive.
Facilities
10/10
the hotel provides ironing boards in all rooms. lots of hangers were available. there was lashings of hot water for a bath. the bed in my room was very comfortable.
Service
9/10
the reception staff printed off tickets for me. i received quick service in the restaurant. one day i cancelled cleaning, and i got a free drink. all staff around the hotel were polite.
Dining
8/10
the breakfast has lots of choice. there are pastries, cereal, juice, and fruit. a full english breakfast is available. i liked the sausages served at breakfast.
0 Helpful
|
Show more
naomi from united kingdom
Family with children
classic double room
3 nights in November 2025
|
Reviewed:November 23, 2025
8.5/10

charmed stay

breakfast buffeteasy parkingnearby publoud floorboard
The breakfast buffet included a great variety of cooked items, continental options, cereals, and croissants. Something for everyone. parking was validated easily upon arrival, appreciated. the staff recommended nearby pubs at a walking distance. it was nice to have tea, coffee and water available by the front entrance.
i found the floorboards in the room upstairs to be quite loud. it made it difficult to sleep uninterrupted, something one expects in a hotel. some updating is needed in the bathroom area, especially the finish and tiles.
Dining
9/10
Breakfast hours were flexible and convenient for our schedule. We managed to visit after a morning run. the restaurant staff were friendly and helpful, especially the waiters. Victoria on reception was so kind, too.
Facilities
8/10
The room included a coffee machine, a nice touch for a morning brew. there were adequate towels and the water was reliably hot for showers. A lovely perk! the bed was really comfy and had nice clean sheets.
0 Helpful
|
Show more
Olivia from United Kingdom
Single
Classic Twin Room
3 nights in August 2025
|
Reviewed:September 26, 2025
6/10
kind staffcomfortable roomconvenient locationdark roommusty smellcold water
the staff was very kind. my room was a classic twin room and it was quite comfortable. there was a tesco nearby, convenient for picking up necessities (i needed new adaptors).
my room faced a wall, so there wasn't much natural light. the room felt a bit musty. the water was cold for two days when i wanted to shower.
0 Helpful
FAQs
About Mercure Tunbridge Wells Hotel
What is the distance from Mercure Tunbridge Wells Hotel to London Gatwick Airport?
The hotel is located 65 km from London Gatwick Airport.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Check-in is at 15:00 and check-out is by 11:00.
What dining options are available at Mercure Tunbridge Wells Hotel?
The hotel features an on-site restaurant serving both traditional British cuisine and international dishes.
Are there any nearby attractions to Mercure Tunbridge Wells Hotel?
Nearby attractions include Hever Castle (24 km away), Tonbridge Castle (4 km), and Dunorlan Park (4 km).
Is parking available at Mercure Tunbridge Wells Hotel?
The hotel offers private parking on-site for £10 per day.
What room amenities does Mercure Tunbridge Wells Hotel offer?
Rooms are equipped with a flat-screen TV, seating area, tea/coffee making facilities, and free toiletries.
What type of breakfast is served at Mercure Tunbridge Wells Hotel?
Breakfast options include continental, buffet, or Full English/Irish for an additional charge of £17.95.
Does Mercure Tunbridge Wells Hotel accommodate pets?
The hotel welcomes well-behaved pets, with a maximum of one per room, and applies a £15 per night charge.
What are some highlights and amenities at Mercure Tunbridge Wells Hotel?
Highlights include free Wi-Fi, a health club, luggage storage, a bar/lounge area, and a swimming pool.
Are there any wellness facilities at Mercure Tunbridge Wells Hotel?
Guests have access to a health and fitness center, as well as wellness treatments and retail vouchers.

Next best alternative

Consider them for your next trip.
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room